About this course
Designed for:
All staff irrespective of role or service
What type of training is it?
Self-directed learning - approximately 90 minutes
Overview:
Chris Turner walks us through a situation when a critical operation went wrong, when the decisions were made by hierarchy and not the diverse knowledge of the whole them. He shares his own personal experience of what the team learnt from the impact of the error, immediately and afterwards.
This session explores how the education system re-enforces hierarchy and teaches us that the more senior we are, the more able we are to make wise decisions. The reality is that the views and experiences of many, contribute to a diverse and innovative approach in the NHS, making equity and diversity essential for innovation.
The Health and Social Care, is a complex, volatile, and uncertain world where adaptability and change are necessary. How do we approach change as real teams and sudo teams? How do we approach Wicked Problems with compassion and an open mind?
Chris explores ideas such as how we can feel valued to speak out and share our knowledge, learning from Mid-Staffs, goal alignment, compassionate leadership, personal values and sharing information.
Last modified: Wednesday, 3 August 2022, 8:59 AM